By using our web site, you agree to be bound by the terms and conditions described below, therefore, we suggest you read them carefully.

If these terms and conditions are not acceptable to you, or you do not intend to fully comply with them, we request not to use this site and the services provided herein.

The information and materials contained within this site may be changed at any moment without prior notice, therefore we suggest you read the terms and conditions regularly.

ustomers having doubts about how to use the services provided through this web site, or having experienced problems, may contact us using the contact link on the homepage.

EIB intends to maintain and provide information through this site adjusted and updated.

The information contained on this web site, may contain errors, therefore you must verify such information before using it.

All decisions taken based on the information provided on this site are on account and risk of the user. EIB disclaims liability for errors or omissions in the information or materials accessed through this site.

EIB does not endorse that this site functions in all lo calities from where access is intended without interruptions and delays, and does not warrant that this site or servers are free from errors, virus or any other element that may be disseminated through the use of Internet which may damage your computer.

EIB shall not be liable for the failures or defects that the services or products may have when accessed through this site or in any way connected with the use of this site.

EIB is committed to safeguard the privacy of our customers’ information, be it personal, related to business, or financial and regarding the decision they take when using our web site.

In the event our site has to disclose or request information to the user and considers that such information is confidential and/or private, we shall make available the necessary mechanisms to safeguard such information on the Internet, using the appropriate protection systems of data transmission and by using passwords in order to access certain pages of our site.

Our web site uses SSL (Secure Socket Layer) and a digital certifi cation to send data through Internet, in order to ensure that the data sent or received between our site and your computer is encrypted.

To ensure our users that our server is safe and secure and generates the algorithms that encrypt the data transmitted between your computer and our server, we have the world’s largest and most reliable digital certifi cation provider: Verisign.

Encryption is a tec hnique which converts a text unreadable before sending through the web, into another called cryptogram, which is not recognized by other persons or computers if intercepted. Since the text is protected by codes, in order to break the code, it is necessary to know the algorithms or keys to recognize the information.

In the process of encryption the text is changed by an algorithm whose inverse function is only known by the computer or person addressed, who has the appropriate digital certifi cation.

Our site uses a system of 128-bits encryption, considered to be safest for online banking transactions.

We have designed our web site trying not to require personal information from our customers and trying to provide our services in the most confidential manner. But in the event the customer provides such kind of information, EIB commits not to disclose such information to any other entity or organization.

Our bank does not send e-mails requesting any information whatsoever, nor requests access to other sites or to click onto some links of electronic mail.

Our site shall not place “COOKIES” in your hard drive of your computer. Cookies are small pieces of information that some web sites place in the users’ computer in which data are stored to prevent requesting new information.

We have designed our site in such manner that we do not need to record any kind of information in the computer of our customers, safeguarding in this way the confidentiality of information.